Our Department

 

 

The Colonial Advantage

Where do you take your vehicle for maintenance or repair, the local independent garage or the dealer? Tough choice? Well, not really. When you shop and compare quality service and price, you'll find that bringing your car to Colonial Volkswagen for service is the intelligent choice.

You'll get top-notch customer support from our service professionals every time you visit. And in preparation for your visits, you can schedule service appointments, view our full service menu and order parts online.

Service Department Staff

Service Manager: Steven Tucker stucker@colonialvw.com
Service Advisor: Billy Macgrath
bmcgrath@colonialvw.com
Service Advisor: Bill Fallon: 
bfallon@colonialvw.com 
Service Advisor: Adam Peschke: apeschke@colonialvw.com

 

Parts Department Staff

Parts Manager: Dave Murray dmurray@colonialvw.com
Parts Staff: Len Crossup, Bill McGinnis:
parts@colonialvw.com

 



Our award winning Parts and Service Department are proud to provide: 

  • Factory Trained ASE certified technicians
  • Daily rentals for service customers at competitive rates
  • Courtesy Shuttle drop off Mon-Fri within a ten mile radius until 10:00am
  • Early Bird/ Night Owl 24 hour drop off service
  • Computerized Service History
  • 24 hour towing - (508) 366-7772 ( if within limited new vehicle warranty call(800) 411-6688 for Volkswagen  Roadside Assistance
  • Extensive inventory of genuine Volkswagen parts and accessories.
  • All service repairs guaranteed 12 Months or 12,000 miles whichever occurs first
  • Glass replacement services available
  • Better Business Bureau Member in good standing
  • Massachusetts State Inspection Station
  • The most advanced diagnostic equipment available
  • Our service department proudly achieved the second highest Customer Satisfaction Scores in the area for 2003
  • Offer Saturday Service Hours 7:30-1:30

 



 
  Fall in New England brought to you by the sun and the 2004 Golf GLS