Recently moved to Southborough, MA. If you need work to your Volkswagen you need to go see Billy. He is excellent, honest and thorough. Great waiting area and if you need to go somewhere the shuttle service is an awesome addition.
2018-12-31
There is no better VW Service Dept.Team in all of Massachusetts to my knowledge. I'd give Billy Mac and his team a 10+ Star Rating if that choice was available!
2020-09-16
Wellesley Volkswagen has serviced my GTIs and Tiguans for many years. All service carried out by their knowledgeable staff has been well done. Matt Pitts in the Service Department was tremendously helpful recently in tracking down a replacement tire that was no longer available from the manufacturer.
2020-02-22
They were great. Karl was polite and made sure my problem was handled professionally and quickly. Other vw dealers in the area (boston vw) have terrible customer service and actual quality of work. I can always count on Wellesley vw to do a great job
2020-09-25
I have been dealing with the service department at Colonial Volkswagen in Westboro for eight years and they have always treated me well and provided great service.
2019-11-08
Couldn’t have had an easier experience with Colonial VW. Neil Peabody is a great guy. Most dealers push you out the door once you’ve signed but Neil spent a lot of time with us and genuinely cared for us every step of the way. He even compensated us for our Uber after the RMV wasn’t able to issue our registry right away. Great service!
2020-10-09
I have taken my Volkswagen here for several years. I tried other auto chains to service my car and they screwed it up. The service advisors are experiences and professional. So far my 2012 Sportswagen has racked up over 285,000 mile and still going. Thanks Team
2020-08-03
super service the best!!!!!!! great price had me in and out super quick nice and clean and comfortable waiting area staff very helpful great location!!!!!!!!!!
2020-10-09
You can not beat the service provided at VW in Medford. They are extremely friendly and by far have the best customer service and best pricing around!
2020-10-12
Caduste was amazing in helping me with turning in my old lease and leasing a new 2019 Tiguan. He spent an ENTIRE day helping me locate the exact make, model, and color vehicle I wanted. He found the vehicle at another dealership in NY, and he made arrangements to have it transported here to me in MA. Once the vehicle arrived, he handled everything to get my old lease turned in and to get me set up in my new vehicle. He made the entire process seamless and easy. Caduste is extremely responsiv... More
2019-06-06