Paul Larraro was my salesperson. He was fantastic. He made every part of the car buying process easy. If you want a straightforward buying process go see Paul. Also, their finance person, Stephanie Trevisione was great too. She explained every throughly and with no pressure selling. She made the paperwork side of the purchase smooth. Everyone I interacted with was nice, friendly and helpful.
Less than a month ago
After going to several VW dealers on the hunt for a used Tiguan in a tough market, I found Steve Warren at Colonial VW. He was straightforward, transparent, flexible and friendly and made sure I was happy with my deal! The finance & business team were also pros! Got me out quickly the day of purchase with all the info I needed.
I can honestly say colonial vw of Medford has a real teamwork vibe, I liked doing business there and will definitely recommend it to friends!
Over a month ago
This is my second time purchasing a new vehicle from VW Medford, this purchase was a 2022 Taos, both times I worked with Paul Lazzaro. Paul is a man who genuinely cares about his customers, I had a few issues after picking up the car and every time I called he would always go the extra step to help me. I would highly recommend working with Paul at Colonial Volkswagen of Medford if you are in need of a new vehicle.
Over a month ago
My appointment was on time I was graded right away and got to see a salesman that I’ve worked with over the last three Carlos’s I’ve had
Over a month ago
Comfortable wait, they finished sooner than they thought. I would have been more comfortable if there were signs asking for customers to be masked, and would have liked to see an air purifier. There was another customer with her mask down coughing up a storm, which in these times is unnerving. While WVW is not causing her to act this way, I would have liked to see them create a healthy environment and ask for cooperation. Other than that, they were great!
Over a month ago
5 they were very courteous and caring of my needs they even gave me a ride home from the dealer and pick me up when my car was done!
Over a month ago
Eric was great. Not pushy, answered all questions with confidence. Car looks and drives quite well
Over a month ago
I recently purchased two 2021 Jettas from Steve W. He was more than helpful both cars had to be brought in from another store. Steve was great at making sure everything was taken care of promptly and with ease, during a time when everything had been made a bit more complicated due to COVID.
Over a month ago
Steve Warren was a Great Salesperson. He took great care of my wife and I…Thanks You Steve and the Finance Manager and his respect to Military Servicemembers….Thank Very Much!!!
Over a month ago
Very pleasant place. Jens was great. But, it is a seller’s market and they are taking full advantage of that.
Over a month ago
