Wonderful to do business with. Very professional and knowledgeable. Went out of their way to help me find exactly what I was looking for. Would highly recommend!
Less than a month ago
Nothing but a fantastic experience, not only this time but every time. The service staff is knowledgeable, friendly, prompt, and professional! They treat your time with respect, and do everything they can to make sure you leave happy. Give everyone a raise, they’re wonderful, and a true asset to the company.
Less than a month ago
went in for a recall had it done in about 45 minutes, over all great experience and the waiting room was comfortable with complementary food and snacks.
Less than a month ago
One of the best car buying experiences we’ve ever had. Our salesman, Steve Suarez was a pleasure to work with. He openly shared information and numbers on the vehicles we were interested in, never rushing or pushing us to make a decision. When we finally decided on a vehicle, he took care of everything and the entire team we interacted with were nothing but helpful, pleasant and very respectful.
Less than a month ago
One of the best car buying experiences we’ve ever had. Our salesman, Steve Suarez was a pleasure to work with. He openly shared information and numbers on the vehicles we were interested in, never rushing or pushing us to make a decision. When we finally decided on a vehicle, he took care of everything and the entire team we interacted with were nothing but helpful, pleasant and very respectful.
Less than a month ago
From start to finish the service at this dealership was exceptional. I was previously going to the location in Wellesley and had very bad service and experiences. The service advisor was in constant contact with me, giving me updates and was very thorough. The mechanic came up to speak to me and was wonderful in asking questions and getting my questions answered.
I will be recommending the Westborough location to everyone that has or is interested in a VW. Thank you!
Less than a month ago
One of the best car buying experiences we’ve ever had. Our salesman, Steve Suarez was a pleasure to work with. He openly shared information and numbers on the vehicles we were interested in, never rushing or pushing us to make a decision. When we finally decided on a vehicle, he took care of everything and the entire team we interacted with were nothing but helpful, pleasant and very respectful.
Less than a month ago
pleased with overall experience Work finished on time
Less than a month ago
Once again, I experienced fantastic service at Colonial in Westborough. This is the 3rd time I have visited this service department and each time I am very impressed with the quality of the team---from the scheduling to diagnostics to repair. The team is phenomenal and I have full confidence in them and the quality of their work. It is worth noting that I have a VW dealer less than a mile from my home but travel 22 miles to this dealership for service.
Less than a month ago
Rusty was very helpful in understanding all the issues I had and worked with the insurance company to get everything resolved in the best way possible for me. He was always caring and understanding and he helped me get my car repaired and ready to go. Once concern I have is that he explained that the sunshade (it is supposed to be new) was defective from the factory so he said it would take a while to get a new one so I am still waiting to get that piece replaced.
Thank you Rusty so much for r... More
Less than a month ago
