I received the usual superb service at Colonial. I was treated well by the service staff, my vehicle was examined thoroughly, the problem identified and corrected. I appreciate the care and professionalism of the team!
Less than a month ago
My annual maintenance appointment was scheduled for the following week, but when my car unexpectedly needed a Triple A jumpstart due to an expired battery, the service team at Colonial VW facilitated my bringing in the car immediately for expedited maintenance, which I greatly appreciated.
Less than a month ago
The Billy's have always taken care on my service needs a Colonial VW.
Less than a month ago
Waited for yearly service. Car was ready when they said it would be
Less than a month ago
I have been having my VW Passat serviced at Colonial since 2005 . . .yes, the same Passat, now 17 years old. The team at Colonial is honest and able. They explain everything in detail, keep you updated on the progress of a repair, and return the car washed. The waiting facilities are capacious and comfortable, and the shuttle service to public transportation is readily available. The service team at Colonial VW of Medford is the reason I'm probably going to buy another VW within the next six... More
Less than a month ago
We had a great experience at Wellesley VW. We worked with Jens Albrecht to buy a new Atlas and he was very friendly and informative - even helping us find one in the color we wanted. This is my first new car so I was nervous, but we’re very happy with our new car!
Less than a month ago
Called on Monday to have 4 things done to my vehicle and needed them all done on the following Tuesday and they accommodated me. No runaround just asked when I wanted to bring it in and had a service person meet me at drop off. This is how all service departments should be run.
Less than a month ago
Dan called as repairs were being made, updated me when he said he would, a rarity, and is a very professional guy, with a sense of humor, another rarity. The dealership is maybe the best i've been involved with, and I've bought around 20 cars .
Less than a month ago
We got terrific service from Frank. Because the inspection sticker person said we needed new brakes, we were offered a complimentary 29 point check to see if the advice was correct. When it was confirmed, we were worked into the schedule that day, so we didn't have to come back at another time. When paying, Frank volunteered to apply a coupon for the work that was available that we didn't know about. Great service!
Less than a month ago
Rusty is an exceptional mechanic man and very kind. He treats client with his heart and want to make them fully satisfied. I would love to come here again whenever I need a service or repair for my car.
Less than a month ago
